Closure of a funeral directors leaves families out of pocket

Rachel Lanza and granddaughter Charlotte Hopwood. Photo from BPM

One of the Midlands’ best-known funeral directors has closed leaving grieving families left thousands of pounds out of pocket.

Colour My Funeral, a business that specialised in unique and way-out send-offs , has left customers who have paid for the the firm’s bespoke funeral packages seeing red over the sudden demise.

A solicitors’ letter pinned to the front of the company’s closed office in Shirley, Solihull, confirms that Colour My Funeral has ceased to trade.

81-year-old Rachel Lanza from Hall Green, Birmingham, says she is desperately attempting to get back more than £3,000 which was paid in 2015 for her own planned funeral plan.

The precise number of people affected by Colour My Funeral’s sudden closure is not yet known but a social media site set up by those who say they have been badly let down features numerous tales of despair.

The family of Beatrice Evans have a catalogue of complaints following the pensioner’s August burial at Lodge Hill Cemetery, Selly Oak.

They asked for an ermine white coffin with a plaque. They say the casket had been poorly hand-painted and the plaque’s inscription was written in felt-tipped pen.

Loved ones were reduced to tears as, they claim, rain washed away the words.

Colour My Funeral’s unblemished 10-year history is pitted with fun tales of bizarre coffin creations.

The company offered a cortege of stretch VW Beetles, a motorcycle sidecar adapted for coffins and a lift to the church for the deceased in a vintage lorry.

One family paid a huge, £27,000 for a farewell that included two Rolls Royce hearses and eight ‘Roller’ limos.

Picture from Google Maps

The coffins were equally outrageous, ranging from leopard print to football-themed. In

2014, Colour My Funeral even offered a full World Cup send-off, with a bust of then England manager Roy Hodgson or Wayne Rooney on the coffin lid.

Colour My Funeral were also fun affairs. They once famously played disco classic Burn Baby Burn as the exit music at a cremation.

A spokesman has said:

"We provide what people want. If they want to dance around the casket and play disco music they can have it. If they want ‘traditional’ they can have it.

We are trying to make it more light-hearted. We are trying to show there is more choice than a black car and drab coffin."

For those who have accused the firm of turning funerals into a farce, the laughter stopped this week when they spotted legal notices on both Colour My Funeral outlets.

An announcement on the Companies House website, dated October 31, states:

The Registrar of Companies gives notice that, unless cause is shown to the contrary, at the expiration of two months from the above date, the name of Colour My Funeral (Solihull) Limited will be struck off the register and the company will be dissolved. Upon dissolution, all properties and rights vested in, or held in trust for, the company are deemed to be bona vacantia and accordingly will belong to the crown.

This is a prime example as to why we only deal and advise of plan providers who use a completely separate trust fund which ensures your money is always safe and secure.

If you have been effected by this or have any questions please don't hesitate to contact us on 0330 113 1583 or click here to compare the funeral plan providers today.

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