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Funeral Plan Reviews

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**Our reviews are done and created by My Funeral Plan Supermarket Ltd. The reviews are based from customer reviews other review sites and our own findings and dealings with the companies shown below. We hold contracts with some of these providers and may prefer you to pursue a plan with these providers but this does not reflect on the information or comparisons we give our customers.

Safehands Company Information and Review​

  • Trust Company: Managed by UBS which is a multi-national investment management fund

  • Customer service: Informative, Friendly, Helpful

  • Flexibility: Many payment choices and the largest selection of plans to suit all

  • Funeral Directors: Large independent network with monies paid on death rather than pre agreed contracts

  • Cooling Off period: 21 days

  • Cancellation process: Refunds are made in within 28 days

  • Cancellation fee:  £495 after 21 days

  • Cost: The most competitive pricing structure 

  • Term Length: 0-10 years

  • Installment handling charge: 4% on a Sapphire Plan over 5 years

Safehands Funeral Plans is one of the UK's most recognized and established prepaid funeral plan providers. In addition to there in-house team of specialist, highly-trained, advisors, they also work with a national network of qualified, professional, will-writers, estate planners, financial advisors and solicitors - all of whom are ready and available to help you plan life's perfect final journey.

Endorsed by Dr Hiliary Jones and Gordon Banks.  They are a popular brand who advertise hard and well meaning in there short history they have seen fantastic growth!

Their success is also widely linked to the fact they are one of the cheapest providers you can get.

 

Safehands are a great company and are making all the right steps with the partners they work with. They are accredited to the NFFD, Funeral Directors Choice, Gonetoosoon.org, The Fair Price Charter and the Funeral Directors Register.

From there actuary reports done on there trust, Safehands are in a very good financially stable position, they offer full legal guarantee's on the funeral plans they offer.

Overall a very good company with some great prices, As an authorized agent of Safehands and a member of the NFFD we would be more than happy to assist in setting up a Safehands plan. We have placed hundreds of satisfied customers with Safehands and have experienced no problems from our customers who are more than happy with the plan and service they have received. 

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Pride Planning Company Information and Review​

  • Trust Company: Managed by Investec which is a specialist investment management fund

  • Trust relations overseen by Gordans a award winning solicitors. 

  • Audited by KJG accountants with over 120 years experience. 

  • Customer service: UK based, Friendly, Knowledgeable, simple process.

  • Flexibility: Many payment choices and good plan coverage

  • Funeral Directors: Very large independent network with pre agreed contracts which gives great security.

  • Cooling Off period: 14 days

  • Cancellation process: Refunds are made in within 7 days or requesting

  • Cancellation fee: 20% of the plan payments made. 

  • Cost: Competitive pricing structure with better quality plans   

  • Term Length: 0-10 years

  • Installment handling charge: 4.7% on all plans over 2 years

  • Trust website: http://www.prideplanningtrust.co.uk/index.php

  • Main Website: https://prideplanning.co.uk/

Pride Planning Plans is one of the UK's most trusted and respected prepaid funeral plan providers. They have managed to create a strong ethical business that looks to take care of both the funeral directors and their customers. 

They have created a large independent network of funeral directors who champion Pride Planning as there prefered prepaid funeral plan provider. This has been quite a landslide in the market place as previously Golden charter was the Funeral directors first choice.

To be able to achieve this Pride Planning are not necessarily the cheapest provider in the market but in terms of quality of service and customer security this is the company for you. 

 

From there actuary reports done on there trust, Pride Planning  are in a very good financially stable position, they offer full legal guarantees on the funeral plans they offer as well as assigning you a funeral director so you get contractual piece of mind.  

You can not use Dignity or Coop funeral directors with Pride Planning.  

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Coop Funeral Care Company Information and Review​

  • Trust Company: Whole of Life policy with AXA Wealth Ltd for monthly payment options

  • Customer service: Informative, Friendly, Helpful can be pushy for a face to face consultation in branch

  • Flexibility: Many payment choices and a good selection of plans to suit many

  • Funeral Directors: Large self owned network with 1000 branches nationawide, Can be changed to suit customer if they relocate. But can oly be with one of their funeral directors so if your branch closes down your family may be left with a resoanble distance to travel.

  • Cooling Off period:30 days

  • Garunteed Cremation Plans

  • Cancellation process: Refunds are made in within 30 days

  • Cancellation fee:  £250 after 30 days if paying in full or under 24 months **If paying over a longer timer period you are not entitled to receive any refund of any money paid if you are outside your cooling off period!

  • Cost: Lots of diffent options over many years but this can push prices higher and create more potential risk to the customer

  • Term Length: 0-25years

  • Installment handling charge: 4%

 

Co-op Funeral Care Plans is one of the longest established funeral plan providers in the UK, but this doesn't always mean its the best. Coop funeral care have seen some difficult times over the last five years with bad press from a dispatches investigation. This was isolated cases and you have to understand that the coop brand is split over different franchise offices and locations.

 

For us we think the Coop are a good company and we have had many customers more than satisfied with the service they have provided. The only points we like to mention to customers is that there terms and conditions may not be as favorable as some of the other providers. A large part of this is if you are paying monthly over say 10 years if you cancel late on you will get nothing back at all. Now there is nothing wrong with this practice as its the same is nearly all life insurance products, however there are other providers within this list that offer more attractive T&C's to its customers 

Part of the FPA which means as a consumer you do get peace of mid that there sticking to a suitable code of conduct

Coop are in a very good financially stable position, they offer full legal guarantee's on the funeral plans they offer.

Overall a  good company with some great prices, just be sure you fully agree with all the T&C's before going ahead.

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Age UK Company Information and Review​

Age UK Funeral Plans are provided by Dignity and brought to you

by Age UK Enterprises Limited

  • Trust Company: Trust for Age UK Funeral Plans.

  • Customer service: Informative, Friendly, Helpful with good charitable roots

  • Flexibility: Many payment choice options with the ability to pay up to 180 months

  • Funeral Directors: Age Uk customers have access to over 1400 funeral directors

  • Guaranteed Cremation Plans

  • Cooling Off period: 28 days

  • Cancellation process: Refunds are made in within 14 days

  • Cancellation fee:  £95 after 28 days 

  • Cost: competitive pricing structure 

  • Term Length: 0-15 years

  • Installment handling charge: Roughly 4% starts after 12 months

Age UK Funeral Plans is part of one of the UK's most recognized and established charitable institutes dealing with the elderly in the UK. They provide 100% of the profits back into the Age UK charity.

Strong trust and financial performance

Members of the FPA giving customers peace of mind with a plan

Overall a very good company with some great prices and service options available for the customers but if you want local Funeral directors other options might be the better choice.

 

  • Trust Company: Lloyds TSB trust fund

  • Customer service: Friendly and knowledgeable 

  • Flexibility: A wide range of payment options

  • Funeral Directors: Work with specially selected funeral directors

  • Cooling Off period: 28 days

  • Cancellation process: Refunds made if cancellation is within first 28 days

  • Cancellation fee: 20% of total plan cost after cooling off

  • Cost: Average pricing structure 

  • Term Length: 0-10 years

  • Installment charge 6%

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Golden Leaves Limited has been at the forefront of pre-paid funeral plans for over 25 years. Since 1984, tens of thousands of people throughout the UK and overseas have chosen to plan ahead and purchase a funeral plan with Golden Leaves.

They have a wide selection of prepaid funeral plans available with green and eco options insurance mixed plans as well as the standard funeral plans they offer. Security of the plans is strong with a well-established trust that has good historical performance.

Standard 0-120 month payment options with prices being middle of the range. There funeral directors are independent professionals usually which hold either NAFD or SAIF membership.

Customer services and sales staff seem knowledgeable, polite and informative.

Their online presence is not as crisp or clear as some other providers but an all-round good company with long term routes with the FPA and NAPFP being a founding member of the later.

 

  • Trust Company: Royal Exchange Trust Company Limited

  • Customer service: Caring, clear, informative 

  • Flexibility: Different payment options available

  • Funeral Directors: Own 800 and have contracts with a further 400 to give competitive UK Coverage

  • Guaranteed Cremation Plans

  • Cooling Off period: 28 days

  • Cancellation process: Cancel in first 28 days for a full refund

  • Cancellation fee:  £395 after 28 days

  • Cost: Competitive pricing structure 

  • Term Length: 0-10 years

  • Installment charge: 5.9% based on the Amber Plan over 10 years

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Dignity PLC has been a household name in funerals for over 30 years. Thousands of people throughout the UK have chosen to plan ahead and purchase a funeral plan with Dignity.

With an ever changing level of competition in the market place, Dignity have provided a wide selection of prepaid funeral plans

The security of the plans is strong with a well-established trust that has good historical performance.

Standard 0-120 month payment options with prices being middle of the range. 

Their online presence is good clear and informative so overall we do rate Dignity as quite good company with long term routes with the FPA shows the customer they can be trusted to deliver there promises. 

  • Trust Company: Ecclesiastical Planning Services which is part of the Ecclesiastical Group. 

  • Customer service: Informative, Helpful

  • Flexibility: Different types of plans available, however they have no monthly payment plans available

  • Funeral Directors: Independent network with pre-agreed contracts

  • Cooling Off period: 30 days

  • Cancellation process: first 30 days and receive a refund

  • Cancellation fee: £160 

  • Cost: Competitive prices although plans have to be paid in full.

  • Term Length: 0 years

  • Installment charge: NA

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Perfect choice funeral plans have been in the market for a few years, they don’t offer monthly payment options which can make it difficult for many customers to afford the plan.

They have a good relationship with the NAFD and show up as there preferred partner. Possibly the choice for people over the age of 80 where paying in full is the only option.

Also middle range in terms of price banding, website is basic but functional and there customer service and sales team are good, polite and professional.

Cover woodland and eco burial services as well as more elaborate tailored solutions for their customers which can be a useful feature with any of these plans.

Overall a good strong company with decent ethic and values. Main issue being the ability to pay monthly not being available which will make it not so appealing to many applicants.

 

  • Trust Company:Avalon Funeral Trust which is managed by Independent Trustees 

  • Customer service: Clear, Friendly 

  • Flexibility: A variety of payment choices

  • Funeral Directors: Independent network with pre-agreed contracts

  • Cooling Off period: 30 days

  • Cancellation process: Cancel within 30 days and receive a full refund

  • Cancellation fee:  £395 after 30 days

  • Cost: Competitive pricing structure

  • Term Length: 0-10 years. Fixed monthly payments are payable until the age of 90 or death if earlier.

  • Installment charge: 4.7%

 

Avalon offer 'dual certification' which means you can use the plan in the UK or certain parts of Europe if you move or have a second home abroad.

They have a small team who will look after you and have been working with sales outfits to increase there presence in the market. Plans are generally good and the trust is strong. Working with the FPA is a good sign of there commitment to providing quality plans.

 

Website not clear and doesn't give prices. Plans are quite expensive but you do get a few extra benefits thrown in.

 

A strong bet if you have a holiday home in Europe. 

Click To View Brochure

Avalon

 

  • Trust Company: Golden Charter Trust which is seperate from Golden Charter Funerals Plans

  • Customer service: One of the market leaders of pre paid funeral plans.

  • Flexibility: Payment bands depending on what you are wanting.

  • Funeral Directors: Large network with pre-agreed contracts with fixed directors

  • Cooling Off period: 30 days

  • Cancellation process: Cancellation must be received via post within the 30 days.

  • Cancellation fee: Administration fees of £245 with 30 days

  • Cost: Pricing Structure higher than the average provider but can come with added extras to offset it.

  • Term Length: 0-30 years

  • Installment charge: 8.1% Based on a standard plan over 30 years

As one of the UK’s original prepaid funeral plan providers, Golden charter hold a dominant position and have probably the largest panel of independent funeral directors in the UK with over 3300 contracted funeral directors to choose from.

Their prices are one of the highest within the industry but there plans often come with a few extra perks like a free will worth around £149.

They also offer plans over a longer period of time for the younger applicants meaning you can secure payments over 30 years. This can be beneficial if your budget is really tight but be aware by spreading the cost over a longer period of time this will dramatically increase the overall amount you have to pay. With some plans costing in total of £9000 and upwards which could be £4000 or more expensive than going to a competitor ad taking a lower term plan.

Their customer service has improved over the years and more recently with them changing their marketing approach to be more customer focused this has seen a much improved customer journey. Paperwork is normally clear and arrives quickly with simple information for loved ones to follow once the plan needs to be activated.

FPA registered member and overall a good company with a wide range of products and services, listen to your advisor though when they compare against the other providers because if we feel we can find a better more suitable solution we will!

 
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Disclaimer: My Funeral Plan Supermarket is a trading name of My Funeral Plan Supermarket Ltd, a limited company incorporated in England & Wales under company number 13135879 at The Copper Room, Trinity Way, Manchester M3 7BG and registered under the Data Protection Act 2018 with the Information Commissioner's Office with registration number ZA846331.